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Frequently Asked Questions
What is your shipping Policy?
All orders are sent directly to a reputable print company in Toronto, where I am based, for printing and shipping.
When Will I Receive my Order?
The usual turnaround time for printed products is between 5-7 business days and 7-10 business days for acrylic and framed prints. If you require your order by a specific date please contact me to confirm. From mid-November to Mid-January the production and shipping times may increase due to the holiday season.
How Much is Shipping?
Shipping is free for orders with a minimum cart subtotal of $150.00 or more and $14.95 for orders under $150.00, within North America. If your order is international and you would like an estimate of your shipping costs, please contact me.
Note: If you are placing an order from outside of Canada, your order may be subject to import duties.
What is your Policy on Returns/Exchanges/Refunds?
I want you to be completely satisfied with the photographic art you buy from me. If for any reason you’re not satisfied please contact me with your concerns.
How can I keep up with your new work?
I'd love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter
You can also follow me on my social media pages where I post about new work!
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
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